Returns & Exchanges

At Bambora, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to initiate a return or exchange and our team will handle the rest with care.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.